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Money Back Guarantee
We are proud to offer a 60 day money back guarantee on all our products. To be eligible for this, you must first email us within 60 days of receiving the products at email@example.com with your order number and a brief explanation. We may offer assistance if you have an issue. If we are unable to resolve your issue then we will refund the full purchase price of your order.
If you receive your order and it is damaged, please send pictures of the damaged items to firstname.lastname@example.org. Upon receiving the picture of the damaged item, we will ship out a replacement, if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
Glassguard is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, Glassguard will confirm the delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate.